Assessing a provider’s offer
We can help you determine whether a language service provider offers the expertise you seek along with the ability to provide value-added business solutions tailored to your organizational goals.
Consult the checklist below to see what you need to consider.
For immediate assistance in assessing a provider’s offer, don't hesitate to e‑mail us or call 514 397-1990.
Checklist: Assessing a provider’s offer
Minimum requirements
- Professional translators (university program graduates)
- Systematic revision
- Compliance with the language industry’s professional standards
- Relevant industry specialization
- Sufficient capacity
- Availability to suit your needs
- Single point of contact
- Basic project management
- Essential technological tools
- Additional basic services (e.g. terminology research, formatting)
Important considerations
- Senior management team composed of language professionals
- Seasoned professional translators (university qualified and experienced)
- In-house language professionals
- Work methods and processes designed by language professionals
- Multiple industry specialization
- Dedicated team for your organization
- Structured terminological research, development, standardization and management
- Structured project management
- Content consistency management
- Structured management of your information assets (documentation, archives, translation memories, etc.)
- Capacity that exceeds your expectations
- Business continuity at all times
- Translation from and into any language
- Full range of complementary services (e.g. adaptation, proofreading, copywriting, desktop publishing)
- Full range of technological tools
- In-house IT expertise
- Customized estimates and fee structure
- Customized invoices and reports
- Measurable and documented service levels
- Overall demand and cost management
- Succession planning
- A strong commitment to meeting all your needs
Two other client tools to check out